How much does Upsell Buddy cost?

Four plans — Website Starter $29/mo, Website Growth $79/mo, Ecommerce Growth $99–149/mo, Scale $249+/mo. AI is included on every plan with unlimited conversations. No per-resolution fees, no per-seat tax. 14-day free trial, no credit card required.

Does Upsell Buddy work with Shopify, WooCommerce, and WordPress?

Yes — native integrations for all three. Shopify connects via OAuth and pulls your products, customers, and orders. WooCommerce and WordPress install as a one-click plugin. For everything else, drop the script tag on any HTML page.

How is Upsell Buddy different from Tidio, Gorgias, or Intercom?

Upsell Buddy is sales + support + CRM in one agent with AI included from $29 and unlimited conversations. Tidio's Lyro AI is a paid add-on. Gorgias bills $1.00 per resolved conversation on top of per-ticket caps. Intercom Fin is $0.99 per resolution on top of seat-based pricing. We don't meter conversations or charge per resolution.

Does Upsell Buddy charge per AI resolution?

No. AI is included in every plan from day one. Tiers scale on active sessions and connected sites — not on how many messages the agent sends or how many tickets it resolves. No surprise invoices.

For Shopify, WooCommerce, and WordPress

Catches abandoning carts and deflects support tickets — on every page, every hour.

One AI widget that recommends from your real catalog and answers from your real policies. Connect Shopify, WooCommerce, or WordPress in under 10 minutes.

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Why merchants choose Upsell Buddy

One agent. Many capabilities.

Stop stitching together separate tools for chat, support, and lead capture. Upsell Buddy unifies sales, support, and CRM into a single agent that lives on your site.

Sells without nagging

Recommends products from your real catalog. Surfaces offers when it matters. One offer per response by default.

Resolves support, escalates the rest

Answers from your docs and policies. Creates tickets and hands off to a human when confidence is low.

Built-in lightweight CRM

Anonymous visitors, captured leads, and verified customers — all in one timeline with notes and tasks.

Traceable answers

Every reply shows its sources, retrieval, confidence, and handoff reason. Calibrated to your data, not the open web.

Integration levels

Works at every level of integration.

Public chat ships immediately. Connect Shopify, WooCommerce, or signed customer identity to unlock more — without breaking what's already live.

Anonymous

Public chat from day one

Drop the widget. The agent answers product questions, captures leads, and never invents an order it can't see.

Connected

Store connected

Products, customers, and order context flow into the agent. Recommendations get personalized; tickets carry context.

Verified

Signed identity

On verified visits the agent unlocks order-level support: returns, status, and account-bound actions — safely.

Under the hood

Six modules, one agent.

Sales and support are the headline. The rest are the connective tissue — knowledge, CRM, commerce, analytics — all togglable with auto, assist, or off modes.

Sales

Recommendations, upsells, bundles, offers, and lead capture.

Support

FAQ answers, policy help, handoff, and ticket creation.

Knowledge

Website, file, product, FAQ, and policy sources.

CRM

Visitors, leads, verified customers, tags, timeline.

Commerce

Catalog, customers, and orders from integrations.

Analytics

Module usage, conversion, deflection, identity tracking.

Every type of site

One agent, every platform.

Ecommerce, service businesses, SaaS, content sites — Upsell Buddy adapts to your stack and your buyer.

Services

Leads, bookings, and FAQs for agencies and consultants.

SaaS & Docs

Docs-trained support agent with ticket deflection and audience tiers.

Content & Membership

Member-gated knowledge and trial lead capture for creators.

Install guide

Universal script tag install + platform-specific guides.

Pricing

Simple plans. Real conversations.

No per-seat tax. No hidden quota tricks. Cancel any time.

Website Starter

Script install, website crawl, FAQs, lead capture, conversations inbox, basic analytics.

$29 /mo

Website crawl as knowledge
FAQ builder
Lead capture in chat
Basic analytics

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Website Growth

Popular

File uploads, booking integrations, advanced analytics, multilingual, ticket automation.

$79 /mo

Everything in Website Starter
File uploads
Booking & CRM integrations
Advanced analytics
Multilingual support

Start 14-day trial

Ecommerce Growth

Catalog sync, product recommendations, offers, revenue attribution, ecommerce integrations.

$99–149 /mo

Catalog sync (Shopify / WooCommerce)
Product recommendations
Offers + cart recovery
Revenue attribution

Start 14-day trial

Scale

Multiple sites, team inbox, API and webhooks, custom integrations, priority support.

$249+ /mo

Multiple sites & domains
Team inbox
API & webhooks
Priority support

See pricing

Switching tools?

Run Upsell Buddy alongside your current tool.

Import your FAQs in three clicks and try Upsell Buddy on your store during the 14-day trial — no need to switch on day one. See how we stack up against the tool you're paying for now.

vs Tidio vs Gorgias vs Intercom Fin

FAQ

Common questions before you start.

Upsell Buddy is one AI chat widget that recommends products from your real catalog, answers customer questions from your real policies, captures leads, and hands off to your team when a customer needs a human. It runs on Shopify, WooCommerce, WordPress, and any HTML site.

Ready in minutes

Ship a smarter agent today.

Add the widget to your store, connect Shopify or WooCommerce if you want to, and let the agent start helping customers from day one. 14-day free trial, no credit card.

Start 14-day trial Talk to sales

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Live in under 10 minutes
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